Issue No. 15 • Coach Resource
Use this when families need one clear start-here packet instead of six separate reminders. It should answer the first-week questions before they become the first-month questions.
If parents need it in week one, it probably belongs here.
Front-load the actions, then move into expectations and reference links.
Tell families what to do first: register, join the team app, save the calendar. If those are unclear, everything else gets noisier.
Practice time, pickup flow, OYO days, and where same-day changes post should all be obvious without scrolling through a long email chain.
Say how missed practice is communicated, what families reinforce, and what athletes are responsible for managing.
Use links for calendars, packing lists, guides, and cost notes instead of re-pasting the same details into every new issue.
Explain the shape of the system and then link the dedicated cost note or fundraiser issue for specifics.
Tell families to save the packet and use it as the first stop before asking where to find links, forms, or week-one instructions.
Edit this into your own team packet and send it as the first big parent note of the season.
If families still need three follow-up emails to understand week one, the packet is not doing enough.